FAQ: Can I use Emailchemy for my clients?
Yes, but you or your clients will require the proper licensing. Emailchemy’s End User License Agreement for the Personal Edition of Emailchemy states one email user per license. We do offer Technician,...
View ArticleFAQ: Why do I see “Please purchase…” in the subject field?
The demo version of Emailchemy masks the subject and sender of each message with a “nag” message like “Please purchase Emailchemy”. This enables you to see that Emailchemy can convert all your email...
View ArticleFAQ: Does Emailchemy convert mail from …?
A complete list of supported email formats can be found on the Emailchemy web page and in the Emailchemy User Manual. Support for new formats is typically released in new major versions of Emailchemy.
View ArticleFAQ: Does Emailchemy convert my email to …?
The simple answer is “yes, but indirectly.” For example… Does Emailchemy create Outlook PST files? No, but it creates files that can be imported into Outlook. Emailchemy converts email to open,...
View ArticleFAQ: Why do all messages have today’s date?
Some email programs will show the date you imported the converted mail as the date for each message in the message list. This is usually incorrect behavior of the new email application because it is...
View ArticleFAQ: Why do I see “garbage” instead of my attachments?
The “garbage” is likely the base64-encoded attachments — which is the standard behind-the-scenes way of including attachments in a message. Most modern mail programs interpret this raw information...
View ArticleFAQ: Why are my messages blank after converting Outlook to Entourage?
I’ve seen this happen when the RGE files were created on the Windows PC and then moved to the Mac. There are certain methods of moving files between Mac and PC that can screw up the encoding of the...
View ArticleFAQ: Why is the Google Apps uploader slow?
You should be getting at least a message per second, but sometimes the upload seems to be unbearably slow. There are a number of factors that could be limiting the speed of the upload: The speed of...
View ArticleFAQ: How do I make my converted sent folders show the recipient instead of me...
So you’ve converted all you mail and imported into your new email app and everything looks fine. But when you open up one of your old sent folders and you see a list of messages that show the From...
View ArticleFAQ: Does Emailchemy recover Eudora attachments?
Eudora for Windows: Yes, as long as you do the conversion on the original PC. Otherwise, Emailchemy will only recover received attachments that were stored in the Attach folder. For Eudora Mac:...
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